Work Group Summaries and Progress Updates
Read summaries on all the work groups and stay up to date on all the great progress underway by the work groups. Interested in joining a Work Group? Sign up here. All members are welcome.
Education & Awareness Work Group
Work Group Chair: Glenn Wheeler
Work Group Vice Chair: Steve Wasserman
September Update: The Group recorded a series of member-led use case videos during the Fall Member Meeting and is now editing them for release. Members are also invited to submit additional recordings for inclusion. At the same time, the Group is exploring new approaches to faster payments education, building on the FAQs, terminology, and use cases it has already developed.
Fraud Work Group
Work Group Chair: Lee Kyriacou
Work Group Vice Chair: Shelley Rojano
September Update: The Group’s Survey Subgroup launched a questionnaire this month to capture financial institutions’ perspectives on barriers to instant payments adoption, focusing on fraud-related concerns. The Dispute Resolution Subgroup is advancing its next deliverable, “Synthesized Summary on Fraud Disputes in Instant Payments.” In addition, the RFI Subgroup prepared and submitted a response to the Federal Bank Regulatory Agencies’ request for information addressing payments fraud mitigation in instant payments.
Directory Models Work Group
Work Group Chair: Peter Tapling
Work Group Vice Chair: Lou Grilli
September Update: By consensus, the Group recently decided to sunset as an independent work group. This transition supports the FPC’s broader strategic initiative to enhance impact and adapt to the evolving needs of the faster payments industry, as outlined in the 2025 Strategy Work Group Refresh.
Cross-Border Payments Work Group
Work Group Chair: Mark Majeske
Work Group Vice Chair: Jonathan Holland
September Update: The Group's B2B Cross-Border Use Case Subgroup is working on the draft of its next deliverable, “B2B Small-to Medium Enterprise Industry Learnings for Cross-Border Faster Payments,” and will next share with the full Group for review and input. The Group also presented the session, “Domestic Real-Time Payment Schemes and Cross-Border Payments: A Match Made in Heaven,” at the Fall Member Meeting.
QR Code Interface Work Group
Work Group Chair: Keith Riddle
Work Group Vice Chair: Carolyn Serejo Cypriano
September Update: By consensus, the Group recently decided to sunset as an independent work group. This transition supports the FPC’s broader strategic initiative to enhance impact and adapt to the evolving needs of the faster payments industry, as outlined in the 2025 Strategy Work Group Refresh.
Download the CharterReal-Time Recurring Work Group
Work Group Chair: Josh Karoly
Work Group Vice Chair: Andrew Gomez
September Update: The Group is incorporating member feedback into its upcoming report, “Instant Recurring Payments: What’s the Opportunity?,” which aims to provide merchants with actionable insights and resources for building a business case around instant recurring payments. In addition, the Group has updated its charter, now under review by the Operations Committee.
Download the CharterSecure Instant & Immediate Payments APIs Work Group
Work Group Chair: Moa Agrell
Work Group Vice Chair: TBD
September Update: By consensus, the Group recently decided to sunset as an independent work group. This transition supports the FPC’s broader strategic initiative to enhance impact and adapt to the evolving needs of the faster payments industry, as outlined in the 2025 Strategy Work Group Refresh. The Group also plans to transition future hackathon efforts to the newly forming FPC Faster Payments User Experience Work Group, which will encompass APIs, Directory Models, QR Codes, and more.
Financial Inclusion Work Group
Work Group Chair: Anthony Serio
Work Group Vice Chair: Mary Mumper-Morrison
September Update: The Group’s Access to Technology Access Subgroup recently completed interview-based research on how digital tools can help address financial inclusion challenges. Findings and data from the interviews have been summarized into key themes, which are now under review by the full Group for feedback.
Download the Charter
Digital Assets in the Financial Industry Work Group
Work Group Chair: Bo Berg
Work Group Vice Chair: Kevin Barr
September Update: The Group's Digital Identity & Payments Subgroup is developing its next blog, “The Imperative of Digital Identity for Financial Institutions,” which explores how evolving digital identities can support faster payments, with a focus on commercial use cases for FIs. In addition, the Group presented, “Stablecoins and the Future of Cross-Border B2B Payments: Today and Tomorrow,” in collaboration with the Cross-Border Payments and B2B Instant Payments Work Groups at the Fall Member Meeting.
Download the CharterOperational Considerations for Instant & Immediate Payments Work Group
Work Group Chair: Miriam Sheril
Work Group Vice Chair: Tony Cook
September Update: The Group recently published its latest deliverable, “Operational Considerations for Sending Instant Payments Guideline,” in the FPC’s Knowledge Center. To complement the report, the Group also developed an Instant Payment Roadmap Infographic to serve as a user guide across all of its publications. Additionally, the Group presented the session, “What Do Know About Send? Test Time,” at the Fall Member Meeting.
Download the CharterBusiness Benefits of B2B Instant Payments Work Group
Work Group Chair: Dean Nolan
Work Group Vice Chair: Andres Garbarini
September Update: The Group recently wrapped up its first blog in a new series, “Getting Paid Faster in B2B: How Instant Payments Help Reduce DSO and Improve Access to Capital,” which has been approved by the Operations Committee and is under review by the Board. Work is also underway on additional installments, including “B2B Instant Payments: The $10 Million Moment Unlocking the Next Frontier,” with five more pieces in development. The Market Scan subgroup has analyzed survey results on B2B payment challenges and is preparing recommendations to shape the Group’s next steps.
Download the Charter
Instant Payments Data Optimization Work Group
Work Group Chair: TBD
Work Group Vice Chair: TBD
September Update: *Open Call for Participation* Set to launch soon, this new Work Group will bring together financial institutions, service providers, and payments associations to establish and promote best practices for enhancing data accuracy in instant payments. Nominations for the roles of Chair and Vice Chair are also open.
Download the Charter
Exception Resolution for Account-Based Payments Work Group
Work Group Chair: TBD
Work Group Vice Chair: TBD
September Update: *Open Call for Participation* This new Work Group will enhance consumer protections and build trust in instant payments by developing best practices for resolving disputes, fraud, scams, and other exceptions. Drawing on insights from both domestic and international payment networks, the group will create a flexible framework to improve exception handling across the industry. Nominations for the roles of Chair and Vice Chair are also open.
Download the Charter
Work Groups Are Where It's At!
Are you interested in having a voice on issues that currently stand in the way of achieving faster payments ubiquity in the United States? The FPC is currently recruiting members for 12 work groups:
Real-Time Recurring
Promotes the development and adoption of real-time recurring payment solutions for business end users and financial institutions.
Sponsored by:
Education & Awareness
Develops an educational and awareness program to foster better understanding of faster payments and confidence among providers and users, ultimately driving adoption and transaction volumes, toward the industry goal of ubiquity.
Sponsored by:
Secure Instant & Immediate Payment APIs
Develops guidelines and best practices for the use of secure APIs for enrolling/onboarding users and for the initiation of instant and immediate payments, regardless of the network used.
Sponsored by:
Cross-Border Payments
Gathers information/input on various models and use cases where there is a need or desire by consumers and businesses for real-time payments across borders.
Sponsored by:
Fraud
Works with existing fraud sharing forums to identify enhancements that will make processes more efficient and effective, with an aim towards fostering better user experiences, bolstering confidence and trust in faster payments.
Financial Inclusion
Provides a blueprint for leveraging faster payments to accelerate access to the financial system for unbanked and underserved Americans.
Sponsored by:
Operational Considerations for Instant & Immediate Payments
Provides financial institutions with guideposts to effectively manage operational change that instant and immediate payments have on bank operations.
Sponsored by:
Business Benefits of B2B Instant Payments
Accelerates the adoption of instant payments for businesses by addressing key challenges and identifying best practices with B2B Instant Payments.
Digital Assets in the Financial Industry
Maps out how digital assets relate to the financial industry, focusing specifically on payments made with digital funds – central bank digital currency (CBDC), regulated liabilities and stablecoin.
QR Code Interface
Promotes the adoption of faster payments by developing QR guidelines and best practices for use by end users and financial institutions.
Directory Models
Evaluates information, including reports produced by other industry-led work groups, intended to identify and assess an approach for best practices across directory models and/or dependent platforms for the faster payments ecosystem.
Instant Payments Data Optimization
Facilitates a collaborative effort among financial institutions, service providers, and payments associations to establish and promote best practices for data accuracy in instant payments, ensuring a smooth and secure transition from traditional to instant payments.
Exception Resolution for Account-Based Payments
Develops recommendations and best practices for exception resolution, which includes disputes, scams, fraud, and questions [or customer inquiries], specific to account-based payments, including ACH and instant payments.