Digital Access as a Prerequisite for Financial Access: Bridging the Divide Between Connectivity, Capability, and Inclusion Blog
The FPC Financial Inclusion Work Group (FIWG) has researched and conducted interviews examining how access to technology creates barriers to the use of financial services. The FIWG explored how technology access, digital literacy, infrastructure, and user experience shape financial inclusion, especially for vulnerable populations.
This blog summarizes the findings based on the research questions and provides insights into how access to technology can help shape an improved user experience and engagement in financial services.
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Go Back This blog summarizes the findings based on the research questions and provides insights into how access to technology can help shape an improved user experience and engagement in financial services.
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