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Submission Name (for your internal reference, in the event of multiple submissions)
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First Name
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Last Name
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Job Title
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Company Name
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Work Number
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Email Address
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Service Name
*
Important Notice: By checking the box below I acknowledge that I have read the instruction letter for completing the survey and I am fully authorized by my organization to release the requested information for use by the Faster Payments Council per the Publication of Deliverables Policy.
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Please provide a high-level summary of the service. ** Note that you can provide a separate response to this questionnaire for each of your services as the responses for each may vary, or you may provide one response.
*
If applicable, please provide a link to your company website or a web page that describes the service.
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Checkbox Group
Drive Adoption
Enhance Trust
Expand Use Cases
Optomize Efficiencies
Other
If Other, please describe here
2.A: Select all your services that drive adoption:
APIs/Open Banking Services
As a Service (PaaS, SaaS, Banking aaS)
B2B transaction exchange (e-invoices, remittance, orders, etc.)
Billing/Request to pay/Recurring Subscription/Payment Initiation
Cash Management (Corporate, Personal)
Cloud Services/ offsite/on-premises Managed Services
Consulting (Strategy, Design, Development, Implementation, Support, Marketing, etc.)
Correspondent Services
Credit & BNPL Services
Cross Border Services
Data Services (Analytics, Enhancement, Repository)
Digital Currency Services
Digital Identity /Account Services
Financial Inclusion Services
Interoperable Payment Routing & Settlement (HUB)
Loyalty Management
Messaging Services
Onboarding
Other Technology Services (AI, Blockchain, QR)
Payment Portals
Privacy/Data Protection
Sales (ISO merchant acquisition)
Wallet Integration
Other
If Other, please describe here
2.A: Select your top 3 services that drive adoption:
APIs/Open Banking Services
As a Service (PaaS, SaaS, Banking aaS)
B2B transaction exchange (e-invoices, remittance, orders, etc.)
Billing/Request to pay/Recurring Subscription/Payment Initiation
Cash Management (Corporate, Personal)
Cloud Services/ offsite/on-premises Managed Services
Consulting (Strategy, Design, Development, Implementation, Support, Marketing, etc.)
Correspondent Services
Credit & BNPL Services
Cross Border Services
Data Services (Analytics, Enhancement, Repository)
Digital Currency Services
Digital Identity /Account Services
Financial Inclusion Services
Interoperable Payment Routing & Settlement (HUB)
Loyalty Management
Messaging Services
Onboarding
Other Technology Services (AI, Blockchain, QR)
Payment Portals
Privacy/Data Protection
Sales (ISO merchant acquisition)
Wallet Integration
Other
2.B: Select all your services that enhance trust:
Authentication/Validation (Id, Conf of Payee, Account, Available Funds, Address, etc.)
Backup & Disaster Recovery
Consulting (Strategy, Design, Development, Implementation, Support, Marketing, etc.)
Digital Identity /Account Services
Fraud Detection & Management (i.e., Synthetic Id, Email Compromise, Account Takeover)
Loyalty Management
Messaging Services
Multi-lingual Support
Privacy/Data Protection
Resolution Management (Disputes, Chargebacks, Refunds, Errors)
Risk Management (Transaction Scoring, Money Mule/AML Detection, Credit Risk, etc.)
Security Management (Cyber, Encryption, Tokenization, OTP, 2FA, etc.)
Other
If Other, please describe here
2.B: Select your top 3 services that enhance trust:
Authentication/Validation (Id, Conf of Payee, Account, Available Funds, Address, etc.)
Backup & Disaster Recovery
Consulting (Strategy, Design, Development, Implementation, Support, Marketing, etc.)
Digital Identity /Account Services
Fraud Detection & Management (i.e., Synthetic Id, Email Compromise, Account Takeover)
Loyalty Management
Messaging Services
Multi-lingual Support
Privacy/Data Protection
Resolution Management (Disputes, Chargebacks, Refunds, Errors)
Risk Management (Transaction Scoring, Money Mule/AML Detection, Credit Risk, etc.)
Security Management (Cyber, Encryption, Tokenization, OTP, 2FA, etc.)
Other
2.C: Select all your services that expand use cases:
APIs/Open Banking Services
B2B transaction exchange (e-invoices, remittance, orders, etc.)
Billing/Request to pay/Recurring Subscription/Payment Initiation
Cash Management (Corporate, Personal)
Consulting (Strategy, Design, Development, Implementation, Support, Marketing, etc.)
Credit & BNPL Services
Cross Border Services
Financial Inclusion Services
Loyalty Management
Other Technology Services (AI, Blockchain, QR)
Resolution Management (Disputes, Chargebacks, Refunds, Errors)
Wallet Integration
Other
If Other, please describe here
2.C: Select your top 3 services that expand use cases:
APIs/Open Banking Services
B2B transaction exchange (e-invoices, remittance, orders, etc.)
Billing/Request to pay/Recurring Subscription/Payment Initiation
Cash Management (Corporate, Personal)
Consulting (Strategy, Design, Development, Implementation, Support, Marketing, etc.)
Credit & BNPL Services
Cross Border Services
Financial Inclusion Services
Loyalty Management
Other Technology Services (AI, Blockchain, QR)
Resolution Management (Disputes, Chargebacks, Refunds, Errors)
Wallet Integration
Other
2.D: Select all your services that optimize efficiencies:
APIs/Open Banking Services as a Service (PaaS, SaaS, Banking aaS)
Authentication/Validation (Id, Conf of Payee, Account, Available Funds, Address, etc.)
Billing/Request to pay/Recurring Subscription/Payment Initiation
Cloud Services/ offsite/on-premises Managed Services
Compliance – (BSA, AML, OFAC, Other)
Consulting (Strategy, Design, Development, Implementation, Support, Marketing, etc.)
Data Services (Analytics, Enhancement, Repository)
Digital Currency Services
Digital Identity /Account Services
Directory Services
FI Funding & Liquidity Management
Interoperable Payment Routing & Settlement (HUB)
Messaging Services
Other Technology Services (AI, Blockchain, QR)
Payment Portals
Reporting, Audit, and Reconciliation Services
Wallet Integration
Other
If Other, please describe here
2.D: Select your top 3 services that optimize efficiencies:
APIs/Open Banking Services as a Service (PaaS, SaaS, Banking aaS)
Authentication/Validation (Id, Conf of Payee, Account, Available Funds, Address, etc.)
Billing/Request to pay/Recurring Subscription/Payment Initiation
Cloud Services/ offsite/on-premises Managed Services
Compliance – (BSA, AML, OFAC, Other)
Consulting (Strategy, Design, Development, Implementation, Support, Marketing, etc.)
Data Services (Analytics, Enhancement, Repository)
Digital Currency Services
Digital Identity /Account Services
Directory Services
FI Funding & Liquidity Management
Interoperable Payment Routing & Settlement (HUB)
Messaging Services
Other Technology Services (AI, Blockchain, QR)
Payment Portals
Reporting, Audit, and Reconciliation Services
Wallet Integration
Other
Who is your direct customer? (select all that apply)
Banks
Credit Unions
Third Party Processors
Merchants / Businesses / Corporates
Consumers
Other
If Other, please describe here
Which of the following faster payments do your services address? (select all that apply)
RTP
Fed Now
Same Day ACH
Push to Card
Other
If Other, please describe here
What is your primary market?
US Domestic
International
Both
Which use case categories do your services focus on? (select all that apply)
Business to Business/Government (B2B, B2G)
Business to Consumer (B2C)
Person to Person (P2P)
Consumer to Business/Government (C2B, C2G)
Government to Business/Consumer (G2B, G2C)
Account to Account (A2A, me to me)
Which of the following functions do your use cases address? (select all that apply)
Account Transfers - me to me
Account Transfers - any to any
Bill Pay-Consumer
Bill Pay-Business-to-Business
Bill Pay-Collections
Cross Border
Disbursements
Donations
Loans
On Demand Delivery (COD)
Payroll
Person-to-Person
Point of Sale - Physical
Point of Sale - Virtual
Refunds
Rewards/Loyalty/Cash Back
Other
If Other, please describe here
What industries are your use cases applicable to? (select all that apply)
Non-Industry Specific
All Agriculture
Cannabis/CBD
Convenience Stores
Distribution/Logistics - e.g., UPS/FedEx
Education
Energy Producers – Oil, Gas, Electric
Entertainment/Events
Food & Beverage – Restaurants, Bars
Gaming - Skilled/Chance
Gig Economy - Transportation, Delivery, Personal Service
Government Services/Contractors
Healthcare Providers
Housing - Rentals
Insurance
Investment
Legal
Lending
Lodging
Manufacturing
Not-For-Profit
Pharma
Real Estate
Recreation
Rental - Cars, Equipment
Retail - Brick & Mortar
Retail – eCommerce
Supply Chain Distribution
Trade Finance
Transportation - e.g., Air, Rail, Bus, Tolls, etc.
Utilities - Electric, Natural Gas, Water, Sewage
Unbanked/Underserved
Other
If Other, please describe here
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